Does anyone actually enjoy working at a call center?
I'm going to work for Alorica in Tulsa, OK. The pay's excellent and everyone seems real friendly and the atmosphere seems pretty laid back. It's an inbound call center for Sprint. My friend worked for T-Mobile for a year and enjoyed but quit after a year because she wasn't into it anymore. Does anyone out there actually enjoy working for a call center? Are the customers hard to deal with or are most of them pretty cool? I just want to make sure it's right for me before I get into it.
Small Business - 2 Answers
People's Answers, Critics, Comments, Opinions :
Answer 1 :
You mean playing video games while waiting for someone to call? It can be enjoyable!
Answer 2 :
My friend works at a call center and she loves it. It's not for everybody though. You really need to have some people skills and good self control because irritable bad natured people can really get to you. Of course, not all the customers will be grouchy. All the calls are recorded so anything you say to the customer is taped. If you think you can handle irate people in a controlled friendly manner, you'll do fine. One thing for sure. If you get some experience in a call center , you'll never have a problem getting another job. There are always call center jobs available. Some of them give regular pay increases, bonuses, and medical coverage. Linda
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